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Provide your members with professional service without the cost of infrastructure

While some associations hire staff to run the organization, others hire an Association Management Company (AMC) to handle operations. An AMC is a professional service company that specializes in providing management services for associations. AMCs provide the professional staff, administrative support, office space, technology, and equipment an association needs to operate efficiently. Today's trend of professional associations engaging the services of an AMC reflects the growing need to cut costs, promote efficiency, share resources, and access expertise.


Office / Administrative Management

Maintain daily office, answer telephone, receive shipments; maintain calendar of events, central member files, supplies; service email inquiries.

Membership Inquiries/Communication/Membership development and processing

Maintain/update membership marketing materials, respond to telephone and email; mail and email membership materials, applications and letters to prospects; implement membership promotion plans; receive and record applications; process membership applications and welcome letters; maintain membership directories; maintain member files: payments, applications, related records; develop and update membership database.

Financial Management

Establish and maintain financial accounting system; collect income from dues, workshops, seminars, meetings, advertising; record and deposit all cash, cheque, and card payments; bill receivables; prepare budget; monitor budget; issue cheques; maintain journals, ledgers; balance accounts; prepare financial reports.

Meetings / Conferences / Event Management

Negotiate contracts; prepare budget; select and communicate with venue; arrange logistics; make arrangements for speakers, special guests and council members; prepare and mail promotional and registrant confirmation materials; record reservations; prepare certificates, plaques, gifts for speakers; handle on-site registration and monitor logistics.

Board Meetings

Prepare Board packets including agenda and mail prior to meetings; make logistical arrangements; maintain documents and files.

Committees / Volunteers

Support plans of committees including marketing, strategic planning process; support volunteers; volunteer stewardship.

Web Service

Work with Webmaster to update website and email system.

Directory (Hardcopy or Online Versions)

Maintain and update directory; mail membership renewals, update forms.


Establishes educational programs, maintains calendar of seminars.


Allows Executive Management to concentrate on policy issues and organizational goals instead of administrative tasks.

Provides an affordable, high degree of professionalism, management expertise and technology through the concept of shared resources.

Customizes staff activity to meet association needs.

Maintains continuity of business operation during changes in leadership and staff.

Provides cost-effective solutions to personnel, equipment, facilities, and budget considerations.

Provides regular service and full time access to the organization.

No set-up fee or office set-up required.

Association Management: Services
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