Cancellation Policy

Refund and Cancellation Policy

At Host Management, our focus is customer satisfaction. In the unlikely event that you are displeased with our services, we will be happy to refund your money, provided that the reasons are genuine and can be proven through investigation. We always recommend that our customers read the fine print of each deal before making a purchase, as this will provide all the information they need to know about the service they are buying. We hope to build a lasting relationship of trust and mutual respect by ensuring that our customers are always informed and satisfied.

Our Policy for the cancellation and refund will be as follows:

If you need to cancel your service for any reason, simply contact us via the "contact us" link on our website. We will then process your request and confirm the cancellation. Please note that requests must be received at least 30 business days prior to the end of the current service period in order to be effective for the next service period. We thank you for your understanding and cooperation.

Refund Policy

Once your refund request is received, we will send you an email and notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at tech@hostmanagement.ca.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.